ICE Felix

Privacy Policy

Last updated: February 6, 2026

1. Who We Are

This website is operated by Inspired Computing Engineering Felix S.R.L. ("ICE Felix," "we," "us," or "our").

We are committed to protecting your privacy and handling your personal data transparently. This policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

2. What Data We Collect

We collect personal data only when you actively provide it or consent to its collection:

  • Contact form: name, email address, phone number (optional), service interest, and your message.
  • Booking: name, email address, and date/time preference (processed via Cal.com).
  • Analytics: page views and session data — collected only after you give consent.
  • Cookies: a single consent-preference cookie (ice_cookie_consent).

3. How We Use Your Data

  • Contact form data: to respond to your inquiry and provide project quotes.
  • Booking data: to schedule discovery calls at your preferred time.
  • Analytics data: to understand how visitors use the site and improve the experience.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data under the following legal bases (GDPR Article 6):

  • Consent: analytics cookies are only set after you explicitly accept them.
  • Legitimate interest: responding to contact form inquiries and scheduling bookings you initiate.
  • Contractual necessity: processing data required to provide you with the services you request.

5. Third-Party Processors

We use the following third-party services to operate this website. Each processor handles your data in accordance with their own privacy policy:

6. Cookies

We use a minimal number of cookies:

  • ice_cookie_consent — stores your consent preference. This cookie is set when you interact with the cookie banner and lasts for 365 days. It is a strictly necessary cookie and does not require consent.
  • Analytics cookies — set by Google Analytics and PostHog only after you accept analytics cookies through the consent banner.

No tracking occurs before you give consent. If you reject analytics cookies, no third-party tracking cookies will be set.

7. Your Rights Under GDPR

As a data subject, you have the following rights under the General Data Protection Regulation:

  • Right to access — request a copy of the personal data we hold about you.
  • Right to rectification — request correction of inaccurate or incomplete data.
  • Right to erasure — request deletion of your personal data ("right to be forgotten").
  • Right to restrict processing — request that we limit how we use your data.
  • Right to data portability — receive your data in a structured, machine-readable format.
  • Right to object — object to processing based on legitimate interest.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with a supervisory authority. In Romania, the relevant authority is the National Supervisory Authority for Personal Data Processing (ANSPDCP) — dataprotection.ro.

8. Data Retention

We retain your personal data only as long as necessary:

  • Contact form data: 2 years from submission, then deleted.
  • Analytics data: 14 months (Google Analytics 4 default retention period).
  • Booking data: 1 year from the scheduled appointment date.

After the retention period expires, data is permanently deleted or anonymized.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically. Continued use of the website after changes constitutes acceptance of the revised policy.

If you have any questions about this privacy policy or how we handle your data, contact us at [email protected].